OKISS Legal Information
Privacy Policy
How OKISS handles inquiry, contact, analytics, and website information for a quote-only B2B product catalog.
1. Scope
This Privacy Policy explains how OKISS Group handles information collected through okissgroup.com, including product catalog browsing, request-for-quote forms, contact forms, and related B2B inquiry workflows. The website is a quote-only catalog and does not process online checkout payments.
This page is provided for transparency and supports OKISS buyer inquiry, quotation, and export communication workflows. If a signed contract or data processing agreement applies, that written agreement controls for that transaction.
2. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Business contact information | Name, company name, role, email, phone, WhatsApp, WeChat, country/region, and preferred contact method. | Provided by you in forms or messages. |
| Inquiry details | Product family, SKU or product URL, quantity, packaging, private-label needs, target market, sample request, delivery timeline, and other RFQ notes. | Provided by you in RFQ and contact forms. |
| Technical and usage information | IP address, browser type, device type, pages viewed, referring page, approximate location, timestamps, and cookie or analytics identifiers. | Collected automatically by the website, hosting, security, analytics, and form systems. |
| Communications | Emails, form submissions, attached files, follow-up questions, and support messages. | Provided by you or your company representatives. |
Do not submit sensitive personal information, payment card details, bank details, identity documents, or confidential trade secrets through a public website form unless OKISS specifically requests them through a secure channel.
3. How We Use Information
- To respond to product catalog, quotation, sample, OEM/ODM, packaging, and export inquiries.
- To understand buyer requirements, target markets, quantities, compliance needs, and delivery expectations.
- To operate, secure, troubleshoot, measure, and improve the website and forms.
- To prevent spam, abuse, fraud, unauthorized access, and technical misuse.
- To keep business records, manage follow-up, and comply with applicable legal, accounting, tax, customs, or dispute requirements.
- To send requested business communications; OKISS should not send unrelated marketing unless permitted by law or consent.
4. Legal Bases and Privacy Rights
Depending on where you are located, privacy laws may require a legal basis for handling personal information. OKISS may rely on consent, steps taken before entering a contract, performance of a contract, legitimate business interests, legal obligations, or other lawful bases available under applicable law.
Rights that may apply
- Access: request a copy of personal information connected to you.
- Correction: ask for inaccurate information to be corrected.
- Deletion: ask for information to be deleted where legally available.
- Restriction or objection: ask OKISS to limit or stop certain processing.
- Portability: request a machine-readable copy where applicable.
- Withdraw consent: withdraw consent where processing is based on consent.
- Appeal or complain: contact OKISS or a relevant data protection authority where applicable.
California residents may also have rights to know, delete, correct, opt out of sale/share, limit sensitive personal information, and non-discrimination where the CCPA/CPRA applies. OKISS does not intentionally sell personal information collected through this website.
6. Retention and Security
Inquiry records should be kept only as long as needed for quotation follow-up, transaction records, legal compliance, dispute handling, and legitimate business operations. Technical logs and analytics records may have shorter retention periods set by the relevant tools.
OKISS uses reasonable administrative, technical, and organizational safeguards. No website, email, or internet transmission is perfectly secure, so buyers should avoid submitting highly sensitive information through normal web forms.
7. Cookies, Analytics, and Your Choices
The website uses necessary cookies and may use analytics or form-security technologies. See the Cookie Policy for cookie categories and control options.
- You can use browser settings to delete or block cookies.
- You can choose not to submit a form and instead contact OKISS through an approved channel listed on the site.
- You can request updates or deletion of your inquiry information when legally available.
8. Contact
For privacy questions or requests, use the Contact page or the Request Quote page and clearly state that your message is a privacy request. For privacy questions or requests, use the Contact page or Request Quote page and clearly state that your message is a privacy request.